BBianchi English Lessons
  • HOMEPAGE
  • ABC & GRAMMAR
  • Talenti Neodiplomati
  • Geocaching
  • SWEET
  • Stage estero
  • Corso Trinity
  • study holidays
  • Progetti PON
  • Business English
  • English for tourism
  • Italian destinations
  • Destinations abroad
  • London
  • students' works
  • Vocabulary
  • Travelling by...
  • Hospitality
  • Chef's world
  • FOOD SCIENCE
  • In a restaurant
  • Telephone English
  • CV & Career
  • PET
  • Projects
  • School stuff
  • Sing in English
  • Art
  • Literature
  • Special days
  • History
  • Useful links
  • Contacts
  • HOMEPAGE
  • ABC & GRAMMAR
  • Talenti Neodiplomati
  • Geocaching
  • SWEET
  • Stage estero
  • Corso Trinity
  • study holidays
  • Progetti PON
  • Business English
  • English for tourism
  • Italian destinations
  • Destinations abroad
  • London
  • students' works
  • Vocabulary
  • Travelling by...
  • Hospitality
  • Chef's world
  • FOOD SCIENCE
  • In a restaurant
  • Telephone English
  • CV & Career
  • PET
  • Projects
  • School stuff
  • Sing in English
  • Art
  • Literature
  • Special days
  • History
  • Useful links
  • Contacts
BBianchi English Lessons

hospitality

file da scaricare
THE GRAMMAR I NEED (at the reception)  - survival kit
THERE IS / there ARE  - Is there ? are there?
We HAVE GOT / we HAVE -   Have you got?  / DO you have?
CAN - COULD
WOULD YOU LIKE ....? / I would like... vorrei...
PREFER    -    I'd (=would) prefer  -  would you prefer....?
futuro con GOING TO ( when are you going to arrive ? / how long are you going to stay?)
futuro con WILL (when will you arrive ? how long will you stay? - how long will you be staying? (future continuous))
SHALL  - per OFFRIRE qualcosa - (Shall we have a cappuccino? -- I'll have a cappuccino. / Shall we dance? / shall we go to the cinema? / Shall I book it for you? / Shall I call you a taxi? 

SHOULD (= dovresti) - you should leave/send a 20% deposit 
HAVE TO (dovere) 

MUST (da dosare!!!) - (on the day of your departure) you must leave your room before ten  =  check out time is ten o'clock 
NEED (avere bisogno) - Do you need a wake-up call? 
SIMPLE PRESENT (attivo e passivo)
ex: we provide room service between 7pm and 8 am  -  room service IS PROVIDED .....
We kindly ask our guests to use lifts number 2 and 5.  -  Our guests ARE kindly ASKED to....
We serve dinner on the terrace.  -  Dinner IS SERVED on the terrace.
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Foto
ENQUIRIES AND REPLIES
SERVICED versus SELF-CATERING ACCOMMODATION
Tourism lessons (pagina eslflow)
​Accommodation word bank
Find a hotel through booking.com
 
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Find a HOTEL in LONDON
LONDON HOTEL DIREC
HOTELS - LONDON
Budget Hotels - London 30
Boutique Hotels London

HOLIDAYS LETTING: find holiday villas, apartments, cottages and holiday rentals throughout Europe

YOUTH HOSTELS
scelti per voi:
Meininger Hotel London Hyde Park
groups@meininger-hotels.com
YHA London Central Map
londoncentral@yha.org.uk
Astor Museum Inn
operations@astorhostels.com oppure groups@astorhostels.com 
NB: hanno sempre bisogno di personale. Scrivere a operations@astorhostels.com
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collection of HOTEL DIALOGUES

HOTEL RESERVATIONS

front office procedures - video fatto da studenti

CHECK-IN  -  LIVE IN  -  CHECK-OUT
CHECKING INTO A HOTEL (bel video, completo)
checking into the hotel (sample conversations)
arriving and leaving (sample conversations)
check in listening comprehension (esl-lab)
checking guests in and out (sample phrases + sample dialogue)
Mr Bean checking in…
listening activities (esl-lab):
- Hotel Reservation
- Budget hotel room reservation
- Travel arrangements
- Check-in (difficult)
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Sito della BBC: Welcome to London: seguendo John e Fiona dall’arrivo all’albergo allo shopping:
Unit 1: Transport; Unit 2: Hotel; Unit 3: Cinema; Unit 4: Shopping; Unit 5: Work; Unit 6: Eating Out
“At the hotel reception”;  Welcome to London – listening activity
RECEPTIONISTS - "DIRECTORS OF FIRST IMPRESSIONS"

Interessante:
Receptionist Duties: Responsibilities of a Receptionist

HOSPITALITY INDUSTRY - videos
 The Hyatt Employment Experience
 Advice from Hilton - Hospitality Careers
COMPARING THINGS ...

tracce per orali alla Reception

NEW RESOURCES + ACTIVITIES
 Cerca “hotel checking in” da Google
 
English conversation with subtitles | Hotel reservation
https://www.youtube.com/watch?v=KY0K5f06adg&t=4s  (10:25 MIN) VIDEO LESSON
ascolto + lettura
partire da questo video e poi far fare la review di altri siti simili… in laboratorio
 
Real English for staying at a HOTELhttps://www.youtube.com/watch?v=QVtdM-76Mfg&t=34s  (15:30 MIN) VIDEO LESSON
 
Hotel English - III. English for Tourists - Real English Conversations https://www.youtube.com/watch?v=PHMECpgvfU4 (3:39 MIN) different examples RESERVATIONS  + AT A HOTEL

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