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THE GRAMMAR I NEED (at the reception) - survival kit
THERE IS / there ARE - Is there ? are there? We HAVE GOT / we HAVE - Have you got? / DO you have? CAN - COULD WOULD YOU LIKE ....? / I would like... vorrei... PREFER - I'd (=would) prefer - would you prefer....? futuro con GOING TO ( when are you going to arrive ? / how long are you going to stay?) futuro con WILL (when will you arrive ? how long will you stay? - how long will you be staying? (future continuous)) SHALL - per OFFRIRE qualcosa - (Shall we have a cappuccino? -- I'll have a cappuccino. / Shall we dance? / shall we go to the cinema? / Shall I book it for you? / Shall I call you a taxi? SHOULD (= dovresti) - you should leave/send a 20% deposit HAVE TO (dovere) MUST (da dosare!!!) - (on the day of your departure) you must leave your room before ten = check out time is ten o'clock NEED (avere bisogno) - Do you need a wake-up call? SIMPLE PRESENT (attivo e passivo) ex: we provide room service between 7pm and 8 am - room service IS PROVIDED ..... We kindly ask our guests to use lifts number 2 and 5. - Our guests ARE kindly ASKED to.... We serve dinner on the terrace. - Dinner IS SERVED on the terrace. |
SERVICED versus SELF-CATERING ACCOMMODATION
Tourism lessons (pagina eslflow) Accommodation word bank Find a hotel through booking.com *************************** Find a HOTEL in LONDON LONDON HOTEL DIREC HOTELS - LONDON Budget Hotels - London 30 Boutique Hotels London HOLIDAYS LETTING: find holiday villas, apartments, cottages and holiday rentals throughout Europe YOUTH HOSTELS scelti per voi: Meininger Hotel London Hyde Park groups@meininger-hotels.com YHA London Central Map londoncentral@yha.org.uk Astor Museum Inn operations@astorhostels.com oppure groups@astorhostels.com NB: hanno sempre bisogno di personale. Scrivere a operations@astorhostels.com ------------------------------------------------ |
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collection of HOTEL DIALOGUES
HOTEL RESERVATIONS front office procedures - video fatto da studenti CHECK-IN - LIVE IN - CHECK-OUT CHECKING INTO A HOTEL (bel video, completo) checking into the hotel (sample conversations) arriving and leaving (sample conversations) check in listening comprehension (esl-lab) checking guests in and out (sample phrases + sample dialogue) Mr Bean checking in… listening activities (esl-lab): - Hotel Reservation - Budget hotel room reservation - Travel arrangements - Check-in (difficult) ------------------------------------------------------ Sito della BBC: Welcome to London: seguendo John e Fiona dall’arrivo all’albergo allo shopping: Unit 1: Transport; Unit 2: Hotel; Unit 3: Cinema; Unit 4: Shopping; Unit 5: Work; Unit 6: Eating Out “At the hotel reception”; Welcome to London – listening activity |
RECEPTIONISTS - "DIRECTORS OF FIRST IMPRESSIONS"
Interessante: Receptionist Duties: Responsibilities of a Receptionist HOSPITALITY INDUSTRY - videos The Hyatt Employment Experience Advice from Hilton - Hospitality Careers |
NEW RESOURCES + ACTIVITIES
Cerca “hotel checking in” da Google
English conversation with subtitles | Hotel reservation
https://www.youtube.com/watch?v=KY0K5f06adg&t=4s (10:25 MIN) VIDEO LESSON
ascolto + lettura
partire da questo video e poi far fare la review di altri siti simili… in laboratorio
Real English for staying at a HOTELhttps://www.youtube.com/watch?v=QVtdM-76Mfg&t=34s (15:30 MIN) VIDEO LESSON
Hotel English - III. English for Tourists - Real English Conversations https://www.youtube.com/watch?v=PHMECpgvfU4 (3:39 MIN) different examples RESERVATIONS + AT A HOTEL
Cerca “hotel checking in” da Google
English conversation with subtitles | Hotel reservation
https://www.youtube.com/watch?v=KY0K5f06adg&t=4s (10:25 MIN) VIDEO LESSON
ascolto + lettura
partire da questo video e poi far fare la review di altri siti simili… in laboratorio
Real English for staying at a HOTELhttps://www.youtube.com/watch?v=QVtdM-76Mfg&t=34s (15:30 MIN) VIDEO LESSON
Hotel English - III. English for Tourists - Real English Conversations https://www.youtube.com/watch?v=PHMECpgvfU4 (3:39 MIN) different examples RESERVATIONS + AT A HOTEL